Saturday, May 15, 2010

cynics in the organization

Dave Snowden, says ..
"At a recent session with a few CEOs I has asked for my three ideas that would help them cope with uncertainty. I don't what they expected but I said:

Seek out those people in your organisations or advisory groups who everyone wants you to avoid and given them the time and space to say why. You will waste some time, but you will increase the range of options you scan.
If you involve experts in decision making when the field is in a state of fluctuation, always create dissent and contrariness.
Remember it's the cynics in the organisation who care about it, not the people who are just trying the say the right thing."

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